Refund Policy for Products:
We guarantee refunds for products purchased from us within 30 days of receipt.
Refunds are only possible if the products show no signs of use, retain their original packaging, and labels.
Refund Policy for Services:
Customers can receive a refund for services provided if they are not satisfied with the quality or results. Refunds for services are available within 14 days from the date the service was provided.
Refund Procedure:
To obtain a refund, the customer must contact our support team using the contact information provided on our website.
The customer must provide proof of purchase (receipt, order number, etc.) to process the refund.
Refund Processing Time:
After receiving all necessary documents and verifying the condition of the products/services, we will process the refund within 10 business days.
Refund Denial:
We reserve the right to refuse a refund in cases where the product was damaged due to improper use or the services were provided according to the terms of the agreement.
Refund Policy for Subscription:
Customers can cancel their subscription to our services within the first 30 days and receive a full refund.
Policy Changes:
We reserve the right to modify this refund policy at our discretion. All changes will be announced on our website in advance.